Clear your goods without stress
5AM LOGISTICS puts its 20 years of expertise at your service to simplify the complexities of international transport.
As a customs forwarderwe have have knowledge of European and international regulations. We act on your behalf to complete all the necessary customs formalities and guarantee the conformity of your import and export operations.
If you need us to design and manage your entire transport operation, we can also act as a freight forwarder, a role that involves our responsibility for the safe delivery of your goods.
Speed up your deliveries
Reduce the risk of blockages
Avoid extra costs
Available 24/7
What is a freight forwarder?
Visit forwarder in the broadest sense of the term, refers to a range of professions with different responsibilities. Among them, the forwarding agent and the customs forwarder are professions regulatedThese are carried out by authorized and certified experts.
Customs forwarders act on behalf of their customers, preparing, checking and filing the declarations required for the passage of goods, ensuring regulatory compliance and facilitating communication with the authorities. His role is essential in ensuring the smooth and legal flow of trade, but his responsibility ends with the proper execution of customs formalities.
A freight forward er, on the other hand, designs and manages the entire international transport process on his own behalf and under his own responsibility. They are responsible for the entire transport process, from pick-up to final delivery.
At 5AM LOGISTICS, these areas of expertise complement each other: we define the framework of intervention best suited to your needs, your risks and your objectives, whether it's a customs mandate, a transit mission or a freight forwarding contract.
When should you use a customs broker?
Our role as a customs forwarder is to facilitate the passage of goods across borders by ensuring compliance with the administrative and customs procedures involved in the international movement of your goods.
This choice is relevant if :
- you need to check the customs regulations for a product
- you have parcels or containers blocked at EU borders;
- you target zero customs surprises (anticipation of duties & taxes, documentary compliance).
When should you use an international forwarding agent?
Our role as your agent is focused on executing your international transport according to your instructions.
Please note: the term " international freight forwarder " is not governed by any specific regulations. Some service providers may therefore operate without official approval. To guarantee the reliability and conformity of your operations, we recommend that you entrust your procedures to a certified professional, such as 5AM Logistics.
This choice is relevant if :
- you are looking for an outsourced logistician while keeping control of arbitration ;
- you want to retain direct control over the choice of carriers and routes.
When should you use a freight forwarder ?
We design and manage the entire international transport process for you, in our own name and on our own responsibility.
5AM LOGISTICS is committed to the performance, deadlines and compliance of your operations.
This choice is relevant if :
you want a single point of contact responsible for compliance and risk reduction;
you demand firm commitments on deadlines and service quality.
Let's work together
the right solution
to your project.
Turnkey support from 5AM LOGISTICS
5AM orchestrates the transportation of your goods with complete global coverage. Our solutions ensure frictionless compliance: controlled documentary files, DELTA I/E, ICS2/ENS declarations, and full traceability.
customs & declarations
- Tax & VAT representation: import VAT, reverse charge, proof of taxation.
- EORI number: creation, validation.
- Tariff classification (HS codes) & origin: classification control, tariff preferences, certificates of origin, trade agreements.
- Regulatory compliance: sanitary or phytosanitary requirements, environmental requirements, import restrictions, CE marking, necessary certifications.
- Verification of documentation: invoices, packing list, certificates, test reports.
regulatory governance
- Dédouanement Centralisé National (DCN) / DELTA I/E: preparation, filing, import/export tracking.
- ICS2 / ENS (EU): Pre-arrival safety data, screenings, lifting of alerts.
- Special regimes: inward and outward processing, customs warehousing, returned goods, temporary admission.
- RDE mandate (direct/indirect): official representation, control management, release.
Transport & Operations
- Transport plan (air - sea - road), booking, pre/post-carriage.
- LCL consolidation / weight-volume optimization
- Ad valorem insurance : choice of coverage, certificates
- Traceability : milestones, AWB/BL,
Your customs clearance route
Your goods are in safe hands
With complete mastery of sea and air logistics chains, 5AM LOGISTICS transforms the complexity of international transport into a sustainable growth lever for your company.
Customs broker for professionals
Our aim : to offer you total peace of mind and measurable time savings by taking care of all your customs formalities, in France and abroad, at .
We turn logistical complexity into sustainable performance for your international supply chain. Thanks to its recognized expertise, 5AM LOGISTICS simplifies your procedures, speeds up your customs clearance and optimizes your cash flow with every operation.
Customs broker for private customers
Our aim is to support private customers throughout the entire import process.
5AM LOGISTICS checks the conformity of your goods, helps you choose the right Incoterms, and advises you even before you buy to avoid customs blockages.
And if your parcel is already held at the port or airport, our experts will contact the seller directly to obtain the necessary import certificates and documents.
We then take care of all your customs formalities (regularization, estimation of duties and taxes, and final delivery to your home) with transparency, conformity and peace of mind.
5AM LOGISTICS IN FIGURES
Years
experience
Country
cutlery
Penalties
customs
Forwarding agent for individuals and SMEs
Our expertise as a customs broker
With complete mastery of sea and air logistics chains, 5AM LOGISTICS transforms the complexity of international transport into a sustainable growth lever for your company.
Sea freight forwarder
5AM LOGISTICS organizes your import/export shipping to and from the world's major ports: Le Havre, Marseille, Shenzhen, Ningbo, Los Angeles, Dubai, Cape Town...
We ensure total control of your containerized flows, whether FCL (Full Container Load), LCL (Less than Container Load) or groupage.
Air freight forwarder
For your urgent shipments, 5AM LOGISTICS offers you a fast, secure and compliant air freight service. Present in the strategic hubs of Roissy-CDG, Lyon, Marseille, Shanghai, Atlanta... we offer a complete handling of your shipments, from pick-up to final delivery.
5AM LOGISTICS is a member of the FNC Group International Network of Freight Forwarders, the Fédération Nationale des Commissionnaires de Transport (FNC) and TLF Union.
These affiliations reflect our commitment to the highest standards in the industry, and reinforce our ability to operate in over 190 countries thanks to a worldwide network of qualified agents. We organize your shipments from start to finish: pre-carriage, sea or air freight, customs formalities and final delivery.
Your international forwarder
Freight forwarder le havre
The port of Le Havre is France's leading container port, and our agency organizes your maritime imports and exports from Asia, Africa and America.
Our local teams provide :
- port monitoring and accelerated release,
- coordination with French Customs and Dédouanement Centralisé National (DCN),
- document management (BL, VGM, certificates, transit time),
- national and European pre/post-carriage.
Forwarding agent Marseille
At the heart of the Mediterraneanport of Marseille and Fos Sur Mer is your gateway to Africa, the Middle East and South Asia.
We coordinate your sea and air flows via the port of Marseille-Fos and Marseille-Provence Alpes Côtes d'Azur airport, with recognized expertise on South Africa, West Africa and the Persian Gulf.
Our experts provide complete customs, documentary and logistical support, from pick-up to delivery.
China-France freight forwarder
5AM LOGISTICS is the first freight forwarder to specialize in helping private customers with import problems from China to France .
Whether you're buying a mini-excavator, professional equipment or a parcel on Alibaba, we can manage the entire import process for you, from the seller to final delivery to your home. Even if your parcel is already blocked at the border, we can unblock it and regularize your import.
you are choosing your impact on the planet!
Frequently asked questions
What's the difference between forwarding agents and freight forwarders?
"Forwarder" is a generic term that covers three professions with distinct responsibilities.
Seuls le commissionnaire de transport et le transitaire en douane sont des métiers réglementés, garantissant que des professionnels habilités et certifiés se trouvent derrière le nom de l’entreprise.
5AM LOGISTICS is a single partner with three areas of expertise: we define the intervention framework best suited to your risks, deadlines and objectives.
As a true orchestra conductor of the logistics chain, we coordinate shipping companies, airlines, road hauliers, customs authorities and insurers from end to end, to deliver a global, reliable and high-performance solution.
How to import from China with 5AM LOGISTICS?
Read our dedicated article to find out more.
What are the key stages in the import process?
Read our dedicated article to find out more.
What are the advantages of international freight forwarding?
Read our dedicated article to find out more.
5am Logistics, your customs broker for international imports and exports
An independent player in international freight forwarding, 5AM LOGISTICS supports companies and individuals in the complete management of their import and export flows: sea freight, air freight, road transport and customs formalities.
Thanks to our expertise in international transit and a worldwide network of certified partners, we guarantee compliant, traceable and efficient operations in over 190 countries.
Our teams, based in France and abroad, are experts in the DELTA I/E and ICS2 systems, Incoterms 2020, import VAT, and special economic regimes (inward processing, warehousing, temporary admission).
