Our story

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Our story

We want to be more than just a freight forwarder.

UN MOT DE LA FONDATRICE

À vous qui nous faites confiance ou qui découvrez aujourd’hui 5AM Logistics,

Avant de vous parler de transport, j’aimerais vous raconter pourquoi j’ai créé cette entreprise.

À l’origine, il y avait une volonté très précise, je voulais que la réussite de mon entreprise puisse servir à autre chose qu’à elle-même, construire une entreprise pérenne et indépendante qui me donnerait les moyens de soutenir la recherche sur le cerveau. Le transport international était mon métier. J’ai voulu en faire le point de départ d’un projet qui ne s’arrêterait pas à la réussite de l’entreprise.

Je ne voulais pas créer un transitaire de plus. Je voulais repenser la manière dont on sécurise le commerce international.

Lorsque vous nous confiez un transport, vous ne nous confiez pas seulement une marchandise. Vous nous confiez une partie de votre projet : un équipement attendu pour démarrer une activité, une livraison qui conditionne une ouverture, un investissement qui doit rester rentable. C’est ce projet que nous prenons le temps de comprendre avant de proposer une solution.

Notre rôle est d’organiser l’acheminement, mais aussi de poser les questions qui peuvent changer son déroulement. Les documents sont-ils cohérents ? Les responsabilités sont-elles claires ? Les délais et le budget correspondent-ils aux contraintes réelles ?

Le transport est visible. Le risque, lui, ne l’est pas toujours.

Accepter un risque que l’on a identifié n’a rien à voir avec subir un risque que l’on ignorait. Notre travail consiste à vous aider à le comprendre, à en mesurer les conséquences et à rechercher les moyens de le limiter. L’objectif est de vous permettre de décider en connaissance de cause.

Cette manière de travailler repose sur l’exigence et la curiosité. Une opération ne devient pas simple parce qu’elle ressemble à la précédente. Je tiens à ce que nous conservions cette capacité à questionner ce qui semble évident.

Je veux aussi que 5AM Logistics puisse grandir sans devenir impersonnelle. La qualité de nos décisions, la relation que nous construisons avec vous et la confiance que vous nous accordez doivent rester au cœur de notre développement.

Pour cela, je veux transmettre une manière de réfléchir, pas seulement des procédures. Former, partager l’expérience et continuer à apprendre, c’est ainsi que je souhaite faire grandir notre équipe et renforcer la qualité de notre accompagnement.

C’est aussi le sens que je donne à notre signature :

“You aren’t choosing logistics, you are choosing your impact on the planet!”

Elle exprime une conviction,  une entreprise ne se définit pas seulement par ce qu’elle vend, mais aussi par ce qu’elle choisit de soutenir. Mon ambition reste que la valeur créée par notre travail nous donne également les moyens de contribuer à la recherche sur le cerveau.

La performance économique est un moyen. Ce que l’on décide d’en faire lui donne son sens.

Je veux que vous trouviez chez 5AM Logistics une équipe à votre écoute, une expertise sur laquelle vous appuyer et un partenaire avec lequel avancer. Que vous soyez une entreprise ou un particulier, que vous nous confiiez un besoin ponctuel, des opérations régulières ou un projet ambitieux, vous méritez la même attention et la même exigence.

Transport, douane, conseil, notre savoir-faire prend tout son sens lorsqu’il vous permet d’avancer. Comprendre vos priorités, vous proposer des solutions adaptées, anticiper les difficultés et rester présents lorsque vos besoins évoluent c’est ainsi que je conçois notre place à vos côtés.

Notre métier est d’organiser vos transports. Notre ambition est de faire avancer vos projets.

Merci à celles et ceux qui nous font déjà confiance, et bienvenue à vous qui nous découvrez. Je serai heureuse d’échanger avec vous sur votre projet.

Laurence Robineau

Fondatrice et présidente de 5AM Logistics

 

WHY DID WE CHOOSE TO CALL OURSELVES 5AM LOGISTICS?

At 5AM, we want the company name to reflect who we are. The number five (5) represents humanity, and we work every day to give back to the community what we receive. 

5AM (5 a.m.) is also the time of the day when everything seems possible, not only to think about solutions for our customers, but also to listen to the pulse of the world, to admire nature or to put thoughts in order. 

Our vision

Our vision is to grow with respect for people and nature by implementing sustainable initiatives for health and the environment. But also to inspire others through our actions, by committing to ensure that each of them takes into account their impact on the planet.

Our mission

More than just transport, a strategy

At 5AM Logistics, every international shipment is an opportunity to make a difference.

Our goal: to choose the best logistics solution for you, tailored to your needs, your deadlines and your ambitions.

Our commitment is based on two pillars:

  • Integrity in all our actions

  • Lasting relationships with our customers, based on trust and performance

We are not just transport organizers.
We are strategic partners who understand your company's challenges and create effective, economical and scalable solutions to boost your competitiveness.

 

Our slogan

The Purpose of 5AM LOGISTICS is fully in line with the company's vision and mission. It guides each of our decisions, each of our actions. And it is summed up in a strong conviction, carried by our slogan:

« You aren’t choosing logistics.
You are choosing your impact on the planet! »

Our commitment goes beyond simply organizing transportation.
It extends to HOW we design them, WHAT solutions we offer, and the fundamental reason WHY we do it:
To provide more responsible, human and committed logistics, serving the performance of our customers and the planet.

We believe that every logistics decision is a strategic decision for your company and the world around you.

WHY CHOOSE A FREIGHT FORWARDER?

Choosing a freight forwarder means ensuring expert and rigorous handling, in compliance with the regulations specific to each country. Each territory applies its own customs formalities and restrictions on authorized goods. It also guarantees transport perfectly adapted to your needs and budget, while avoiding traceability problems, costly delays or unexpected penalties.

What is our added value at 5am Logistics?

With over 20 years of experience in managing international logistics projects, our expertise enables us to anticipate risks and coordinate complex, tailor-made services to ensure that your goods arrive at the right place, at the right time.

But our ambition goes beyond the traditional organization of transport:
We want to offer our customers a new generation logistics solution, more efficient, more human, and resolutely focused on positive impact in a globalized economic environment.

What makes us unique in the market?

  • 24/7 responsiveness

  • Quotes sent out within the day

  • Great flexibility, whatever the type of goods or destination

  • A global network of reliable and rigorously selected partners

We have inscribed the notion of service in our DNA.
Our priority: to do more and better for you. By optimizing your logistics costs without compromising on quality or transparency.

An offer designed for the entrepreneurs of tomorrow

Our support is aimed particularly at young companies that import goods or equipment from abroad into France. Thanks to our perfect mastery of international regulations, we also support those who wish to export from France to the rest of the world.

Finally, our experience in international removals enables us to advise national removal companies facing complex requests such as door-to-door outside the EU.

Contact our teams
Would you like to learn more about our solutions, do you have a need for freight transport, customs, international removal or would like to obtain information?
 
Our teams are ready to answer you.

What makes us different

Entrusting your transport to 5AM LOGISTICS means...
20

20 years of experience

With recognized expertise in removals and the international transport of goods.

Reactivity

Our staff guarantees a 24/7 service

Tailor-made solutions

With a versatile team at your service.

Exceeding expectations

We go beyond what is asked of us.

Committed company

Our large-scale CSR action plan.

What we do

Air freight

Gain speed with air freight!

One-size-fits-all solutions don't always apply when it comes to international air freight. Drawing on our experience, we offer a variety of air freight options tailored to your needs.
We have a worldwide network of airfreight agents to ensure your shipments are delivered on time and securely. With a single point of contact for all your operations, our air freight services cover the entire logistics process, from pick-up to international shipment.
Your goods arrive at their destination safely, on time and at the best possible price.

Sea freight

Optimize your volumes with sea freight!

Our expertise, combined with a global network of partners and privileged relationships with leading international shipping lines, guarantees the success of your shipments.
With a single point of contact, we ensure end-to-end tracking, across all the world's oceans, offering reliable delivery times, secure freight capacity and competitive rates. We handle : Full container loads (FCL), Less than Container Load (LCL) shipments, as well as complete sea freight projects, tailored to your needs right up to the final destination.
With 5AM Logistics, your goods benefit from a tailor-made sea freight solution, combining reliability, flexibility and cost optimization.

International removal

Make the most of your move!

When you move internationally with 5AM Logistics, you're guaranteed complete handling of customs formalities and a wide choice of services tailored to your needs.
With many years' experience in international moves to all countries, our specialists are with you from A to Z.
We organize a personal interview to understand your expectations, followed by a technical visit to your home to assess the volume to be moved.
You'll then receive a detailed, transparent estimate, with everything included, and no nasty surprises.

Oil and gas logistics

Put our expertise to work on your projects!

5AM LOGISTICS provides you with a team of specialists dedicated to oil and gas logistics.
Our technical expertise is mobilized at every stage of the process, through tailor-made logistics services: from transport management across the entire oil and gas supply chain, to the coordination of international projects, particularly on the African continent.
Our aim is clear: to meet your specific needs by offering you dedicated support in managing and monitoring your material and marine flows, reliably and efficiently.

Customs formalities

Anticipate, secure and optimize your customs formalities!

In France, it is now almost essential for any importer or exporter to go through a Registered Customs Representative (RDE).
Thanks to its recognized experience in customs matters, 5AM LOGISTICS can handle all your customs operations in France and abroad.
Customs is evolving and modernizing: controls and disputes are multiplying.
By centralizing your customs flows with 5AM LOGISTICS, you can be sure of receiving advice tailored to your import/export activities, while avoiding bottlenecks and unpleasant surprises.

Logistics consulting

Outsource your logistics!

Today, the transport of goods is at the heart of business performance. Efficient logistics management enables you to make the most of your resources, whether time, money, human or technical.
A key factor in economic performance, customer satisfaction and climate responsibility, logistics must be mastered at all strategic levels in order to optimize your organization and gain a competitive edge.
To achieve this, our logistics consulting team can be on site at your facility for a few days or a few weeks, to identify areas for improvement, reduce your transport costs and reconcile transport and CSR.